SPECIAL HAZARDS ESTIMATOR

Job Description

Position Summary

Under the direction of the Estimating Manager, the Special Hazards Estimator will primarily support the Construction Department with estimating and sales, which includes: sales pipeline development and maintenance, internal and external communication, bid and scope clarification, providing a proposal, and sales bookings.

Job Responsibilities Include But Are Not Limited To

Meet with potential clients on a regular basis, both in office and at project walks
Exhibit a continued commitment in pursuit of new customers by scheduling sales calls, following up on leads and utilizing market strategies
Receives and reviews requests for proposals or invitations to bid directly from customers, bid boards, or other means
Generates sales or opportunities through customer outreach or other means
Records, updates, and monitors quotes via company policies, bid logs, and CRM, as appropriate (Salesforce)
Estimates, quotes, and provides a proposal in a timely manner and ahead of bid deadlines when possible
Utilizes the most updated estimator workbook or estimating tool when preparing quote
Provides a layout of special hazards system/components via company procedures, which may involve a paper or digital layout
Reviews and seeks approvals on estimates exceeding value or scope of work thresholds as required
Conducts peer reviews on proposals as required
Identifies and qualifies scope per bid documents, job walks, or local requirements
Provides exclusions on proposals as appropriate
Communicate quotes or proposals directly with customer via phone and/or email
Documents conversations and activity per company procedures
Coordinates multiple scopes to produce one proposal to customer when appropriate
Updates and monitors the Bid Log for all projects
Receives signed quotes, NTP or contracts for proposed work, updates Bid Log, and submits for processing per company procedures
Coordinates work schedules and resources with Remodel Department, as needed
Participate in corporate meetings, quarterly sales meetings, and company events
Conduct job site surveys to ensure the accuracy of the estimate, as needed
Prepares assigned reports needed for invoicing (Customer set up sheet)
Promotes a positive ongoing relationship with customers and end users
Demonstrates effective communication skills when interacting with all internal and external customers
Other duties as assigned

Knowledge

High School diploma or GED required
Higher education degree or equivalent work experience preferred
Familiarity with technical references and codes
NICET Level II or III in Fire Alarm and/or Special Hazards highly needed and preferred

Work Experience

Extensive background with Special Hazards Systems including but not limited to CO2, Clean Agents, or Foam is required.
Extensive knowledge of Fire Alarm Systems is required.
3+ Years of fire system sales experience preferred
Other sales experience is a plus
Fire Alarm and/or Special Hazards design experience is preferred

Work Expectations

Believe In, Live, and Support Our Mission Statement and Core Values Daily

Mission Statement: Continually setting the standard of excellence in fire and life safety

Values

Safety First
Integrity
Customer Focused
Humility
Ownership
Teamwork
Ensure Safe Driving of Company Vehicle or Personal Vehicle
Complete weekly Bid Logs to track monthly Close Ratios and total Bids Won (i.e. 10- 15%, 1.5M)
Provide estimate and required budget details for all jobs bid
Provide detailed Scope Sheets for all jobs bid
Pursue Bid Tabs for all estimates that are not awarded
Maintain a Global Customer View for opportunities to expand leads and relationships across product lines and customer portfolio
Maintain an Account Ownership mindset to ensure Customer Satisfaction and Customer Retention
Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
Review Notices and Liens reports, contact customers as needed, and respond to Accounting team with updates
Submit Expense Reports timely; ensure expenses are targeted and approved in advance
Actively Participate in required Weekly/Monthly/Quarterly team meetings

Skills And Competencies

Excellent verbal, written and presentation skills
Detail-oriented with excellent organization skills
Proficient in Microsoft Office Products, Salesforce
Must have a valid driver's license and be able to complete a drug test and background check

Allied Fire Protection

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Special Hazards Estimator