Position Overview

We are looking for a SATCOM Technician to support the maintenance and troubleshooting of satellite communication systems at our teleport facility. This role requires strong technical expertise and problem-solving capability to ensure reliable operations across RF, baseband, and IP-based systems.

The SATCOM Technician collaborates with NOC technicians, engineering, vendors, and cross-functional teams to maintain system performance, support critical operations, and contribute to continuous improvement initiatives while mentoring junior team members.

Responsibilities

Maintain and troubleshoot RF, baseband, and SATCOM systems and equipment
Ensure uninterrupted satellite signal transmission and reception
Resolve issues involving satellite modems, up and down converters, and IP-based transport systems
Provide escalation support for complex or unresolved SATCOM issues
Collaborate with Tier I technicians and engineering teams to resolve recurring or critical issues
Maintain accurate records of configurations, incidents, and resolutions
Prepare maintenance logs, technical reports, and standard operating procedures
Ensure documentation complies with internal standards and audit requirements
Train and mentor junior technicians on troubleshooting techniques and procedures
Develop training materials and lead sessions to strengthen team capabilities
Conduct routine audits and quality checks on SATCOM infrastructure
Assist engineering teams with planned upgrades and maintenance activities
Support the development and review of standard operating procedures and maintenance checklists
Participate in an on-call rotation and respond to critical outages with rapid fault isolation and recovery
Provide clear and professional updates during incident management
Contribute to internal reviews and continuous service improvement initiatives

Qualifications

3 to 5 years of experience in satellite communications, RF, or IT network support
Strong knowledge of RF systems, satellite modems, IP networking, and system integration
Understanding of Linux and Windows-based systems
Strong troubleshooting, documentation, and time management skills
Experience using test equipment such as spectrum analyzers, signal generators, and power meters

Additional Requirements

Experience with routers, switches, firewalls, and SNMP-based monitoring tools is considered an asset
Experience with teleport or broadcast operations is preferred
Ability to support rotating 24 by 7 on-call schedules, including weekends and holidays
Ability to respond to incidents outside of standard working hours
Occasional travel to support remote locations
Ability to lift equipment, perform installation tasks, and work at height including ladders
Comfort working in mixed environments including office space, equipment shelters, rooftops, and outdoor conditions
Tolerance for exposure to noise, vibration, and weather conditions during inspections and maintenance

Compensation

65,000 to 95,000

Position Type

Full-time

We have 1 available position(s).

Calian Group

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Satellite Communications Technician