Job Overview
Doggie Style Pets is seeking a full-time Customer Service Associate to join our growing team of associates in our nine Center City Philadelphia, PA stores.

We have been providing quality pet products, healthy foods, and friendly service to Philadelphians for over 15 years. We have since grown to thirteen Stores in Philadelphia, one store in Bala Cynwyd, PA, and New Jersey.

Our employees know that pets are family, and are trusted advisors to our customers.

Doggie Style Pets is dedicated to making the lives of people and animals better.

Besides our charitable donations, we provide space in all our stores for adoptable pets.

We believe there is a home for everyone where they can play and work.

The Senior Customer Service Associate position be responsible for providing excellent consulting and knowledgeable customer service to our valued customers, caring for our adoptable dogs and store cats, conscientious about store operations, and creating a welcoming atmosphere in our stores.

Responsibilities:

Creating a welcoming customer service environment
Provide high-level customer service to multiple clients at one time
Schedule, review, and seek documentation for grooming clients
Caring for our adoption animals which includes cleaning up animal feces and urine, walk animals safely, and keep their living quarters clean and odor free.
The ability to do retail math and correctly use a register
Opening or closing the store – this is a key holding position
Maintain a clean and organized workplace
Attend training on products
Arrives on time and ready to work
Adhering to our handbook and safety protocols
Completing operational tasks as assigned by the Store Support Manager

Qualifications:

Excellent interpersonal and communication skills
Impeccable phone etiquette
Has a keen interest in Dog and Cats and a strong desire to learn
Excellent organizational and time management skills
Friendly outgoing personality and goes above and beyond for customers
The ability to stand for long periods of time and to lift 40lbs
Excellent attendance

Our Benefits:

Subsidized health insurance We reimburse half the monthly healthcare premium up to $250.00
Paid time off: We offer paid time off that can be used for when you are sick, need a vacation, or Holiday
Free food for your Pets: You read that right….free…food!
Amazing discount at our stores: We offer a substantial discount on supplies for you fur-babies.
Reduced Adoption fees: With our animal rescue partner ACCT.

We are looking forward to hearing from you!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

Health insurance
Paid time off

Shift:

8 hour shift

Application Question(s):

Are you able to work Saturdays and Sundays?
Are you able to commute within the Center City Philadelphia area?

Experience:

Dog handling: 1 year (Preferred)
Cat: 1 year (Preferred)
Customer Service: 1 year (Preferred)

Work Location: In person

Doggie Style Pets

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