The Assistant Account Manager supports a team of account management professionals. This role is responsible for many day-to-day tactical tasks that are critical to the efficient running of an account and delivery of high-quality work for our clients. This person must be adept at learning every aspect of the client’s business as well as developing an understanding of and learning our agency capabilities, the marketing channels we leverage for our clients, and how to move work through the agency. This position is responsible for collaborating with internal teams to drive tasks to completion.

Responsibilities

Guides and delivers flawless execution of projects in collaboration with internal teams
Creates timelines and initiate projects
Learns and understands the agency’s service offerings
Captures, documents and organizes client communications and feedback and shares with the broader team
Routes materials through internal and external stakeholders
Supports the build and launch of various marketing tactics, such as emails and website content
Supports trafficking and routing of concepts and deliverables through the creative process
Develops and builds personal knowledge of the client’s business, audience and industry in order to proactively contribute ideas and solutions
Brings practical problem-solving skills and a proactive mindset to resolve day to-day issues and support internal teams in achieving client goals and objectives
Ensures accuracy of all work and client communications
Works within and contributes to a productive cross-functional team atmosphere in partnership with internal colleagues where all employees are empowered to live out our core values of Be Curious, Be Thoughtful and Be Brave

Qualifications

Up to three years of work experience in a marketing role or at an advertising agency
A highly motivated self-starter with an enthusiastic attitude and a problem-solving mindset
An understanding of basic advertising and marketing principles and a passion for learning more about all aspects of both digital and traditional marketing
Ability to work collaboratively with internal teams to set priorities and complete work in a timely manner
Ability to stay organized and keep teams organized
Excellent communication skills, especially written communications and small group presentations
Ability to keep teams and clients aligned while driving projects and programs to completion
Experience with G Suite tools, Excel, Microsoft Word, Slack, text, videoconferencing and standard business software

About HLK:

We believe in the power of people to drive brands. Together, we shape a brand's identity and inspire its next move. We believe that brands have the power to influence people. We create brands in constant motion and on a mission to connect, surprise, and change behavior.

Our mission is to provide an environment where passionate problem solvers can thrive. Every day, we encourage our people to do three things: Be Curious. Seek out the right problems to solve. Embrace criticism. Dig deeper and dream bigger. Be Thoughtful. Empathy transforms information into insight. We remove roadblocks to solutions, helping and supporting each other to solve client problems. And Be Brave. Take calculated risks, push the work, and move forward fearlessly.

There are many benefits to working at HLK, including the following:

A flexible work environment

A casual and creative atmosphere

Unlimited time off

Paid sabbatical

Parental leave

Medical insurance

Dental insurance

Vision insurance

401(k) plan with a company match

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

HLK

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Assistant Account Manager