COMPUTER SUPPORT SPECIALIST

Job Summary: Provide technical support to computer systems users, answer questions and/or resolve computer problems for clients in person, via telephone, or from remote locations. May provide assistance with both hardware and software applications, including printing, installations, word processing, electronic mail, and operating systems. Troubleshoot problems with other office equipment such as fax machines, digital sending equipment, etc.

Duties and Responsibilities:

· End user support and training for Windows OS and applications.

· PC construction, repair, and maintenance

· Server maintenance, support, and backups.

· Network hardware support, maintenance, and installation.

· Industrial bar-coding equipment maintenance, repair, and support

· Technical and end user documentation generation and maintenance.

· Various programming tasks in different languages on multiple platforms as needed and as capable.

· Maintenance/troubleshooting on faxes and various equipment.

· Other duties as assigned.

Qualifications:

· College degree in IT or related field or equivalent experience.

· Ability to analyze and troubleshoot computer problems.

· Some Unix/Linux exposure is a plus.

Essential Functions of the Job:

· May stand and walk several hours or more per day.

· Sits for several hours or more per day.

· Sometimes lifts and carries heavy objects.

· Bends, stretches, reaches and twists while performing duties of the job.

· Frequently uses fingers to operate telephone, grasp and use writing implements and papers, operate calculator and computer, and perform other job duties.

· Must be capable of communicating effectively with management, coworkers, subordinates, and customers, both over the phone and in person.

· Must be alert and able to identify a hazard should one occur in order to avoid it by correcting immediately or reporting immediately as necessary.

Technical Skills:

· Use of web technologies (HTML/CSS, XML, JAVA, PHP, PERL etc.)

· Database design and maintenance (SQL).

· Ability to analyze and troubleshoot technical problems, gather technical requirements, and design/implement solutions.

· Good communication skills are a must (technical, management, and end-user)

· Ability to work both independently and with a team.

· Mobile development a plus.

· Knowledge of Linux and Windows servers a plus.

· Other languages and technologies a plus.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Education:

Bachelor's (Preferred)

Experience:

IT: 2 years (Preferred)

Ability to Commute:

Bryan, TX 77803 (Required)

Ability to Relocate:

Bryan, TX 77803: Relocate before starting work (Required)

Work Location: In person

KENT MOORE CABINETS

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Computer Support Specialist