We are currently seekinga dynamic Chief of Staff to support the founder and CEO of an AI-driven e-commerce company based in Los Angeles. This is a high-impact, high-visibility role for a systems-minded operator who thrives in a fast-paced, startup culture. This position plays a critical role in amplifying executive effectiveness, improving internal operations, and helping the leadership team move faster and smarter. You will be a strategic thought partner to the CEO while also managing day-to-day workflows, from office operations to team communications.

Requirements:

Tech-savvy, startup-experienced operator with 5+ years supporting senior leadership
Systems thinker who creates leverage through automation and process design
Proactive and curious; comfortable navigating ambiguity and solving upstream problems
Comfortable balancing structure with flexibility in a flat, high-expectation culture
Obsessed with impact, efficiency, and meaningful work
Track record of creating self-sustaining systems and workflows
High attention to detail and emotional intelligence
Experience in a tech, AI, or e-commerce environment is ideal

Responsibilities:

Partner with the CEO on key initiatives, decisions, and planning cycles
Maintain and optimize day-to-day office operations and environment
Liaise with vendors, coordinate facilities, and manage operational budgets
Create executive dashboards, prep materials, and post-meeting follow-ups
Conduct market research and synthesize insights into actionable next steps
Document, refine, and implement SOPs across the organization
Support internal communications and knowledge management
Plan team events, celebrations, and offsites
Help ensure alignment and flow across teams as the company scales

Schedule: On-site, early start hours 7AM – 3PM with flexibility

Compensation: Up to $150K+ BOE, unlimited PTO, healthcare coverage, equity, profit sharing, etc.

Location: Santa Monica, CA

Pocketbook Agency

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Chief of Staff to Founder of E-commerce Company