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Technical Support Intern Job Description
Your Title: Technical Support Intern
Job Location: San Diego, CA
Our Department: All Divisions
About Trimble’s Internship Program
As a Trimble intern, you will not only gain valuable hands-on experience, but you will also be given challenging, meaningful tasks that will give you insight to what it's like working full-time as a valued member of a team. Our internships are designed to prepare you for your career journey, while growing as a professional through lunch and learns, professional development courses, team building activities, and social networking events with other interns whether you are in person or remote. Over the course of your internship, we want you to feel like you belong, innovate, and grow personally and professionally. Join Trimble’s community to have a global impact where we value you, your experience, and your skills to propel your career forward.
Job Summary
The Technical Support Internship provides a basic level of assistance to business partners, resellers, end-users, and internal Trimble teams relating to product information and technical support. You can expect to have a technical support internship in the following business areas: Agriculture, Geospatial, or Construction with either hardware or software products.
Key Responsibilities
- Support customer-facing teams with implementation, support, and customer success needs as needed including with direct customer outreach
- Work closely with teams to help develop technical support and onboarding resources
- Provide input to team and manager on development of best practices
- Completion of special projects and tasks
- Learn and utilize AI tools, share learnings with team, and help team with adoption of AI tools to improve efficiency, productivity, and customer experiences
- Provide end of internship presentation on key experiences
Recommended Skills & Experience
- Candidates currently pursuing a degree in Computer Science, Engineering, or other related field
- Experience with Microsoft Office applications
- Customer service or customer-facing experience
- Possesses strong written and verbal communication skills (Fluent in English language)
- Ability to collaborate with team members both in person and virtually
- Strong problem solving skills
Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
Hiring Range
Pay Rate Type
Hourly
Bonus Eligible?
No
Commission Eligible?
No
Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.
Application Deadline: Applications could be accepted until at least 30 days from the posting date.
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under “Corporate Governance.”
Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.
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