About ITC Infotech:
ITC Infotech is a wholly owned subsidiary of ITC Limited, one of India's foremost private sector companies and a diversified conglomerate. The ITC Group, with a market capitalization of $65 billion, is globally recognized as a leader in sustainability. The group's vision is to achieve world-class performance and create growing value for both the Indian economy and its stakeholders. This vision is supported by core values such as Trusteeship, where professional managers hold the company in "trust" for its stakeholders; a strong Customer Focus; Respect for People; a commitment to Excellence; a pursuit of Innovation; and a strong Nation Orientation.
ITC Infotech's business philosophy is that business is at the center and technology is an enabler, as reflected in its tagline, "Business-friendly Solutions." The company offers a wide range of services and solutions across key business areas, including CIO Services (Automation, Digital Workplace, ERP), Digital Experience (Experience Transformation), and Product 4.0 (Product Lifecycle Management, Digital Manufacturing). In the last seven years, ITC Infotech has successfully doubled its revenue from $250 million to $500 million+ annually, with its EBIT improving from 8% to over 18%.
With this strong growth momentum, ITC Infotech is now embarking on its next journey, known as 'Next Orbit,' with the ambitious goal of reaching $1 billion in annual revenue within the next four years. The Americas region is a critical part of this charter and is expected to increase its contribution to total revenue from the current 35% to a range of 40% to 50%. Manufacturing is a key vertical for the group and ITC Infotech with BFSI, Retail, CPG, Travel, Transportation & Hospitality being others.
Role - Computer-Aided Design (CAD) ADMIN
Location - Morgan Hill, CA
Start Date: Immediate
Hire Mode - Full Time
Job description:
Roles & Responsibilities
- Administer and maintain the enterprise CAD platform and its integration with the PLM system for a globally distributed engineering team.
- Diagnose and resolve failed models, broken references, corrupt assemblies, and CAD-PLM integration errors as the primary escalation point.
- Plan, test, and deploy software upgrades, patches, and rollouts across all regions.
- Define and enforce global CAD standards, assembly structures, drawing templates, BOM configurations, naming conventions, configuration files, defaults, and startup settings.
- Govern hybrid CAD workflows integrating surface modelling tools with the primary platform.
- Conduct design-phase quality audits and lead quarterly continuous improvement initiatives via Agile sprints.
- Own the full software licensing lifecycle, utilization tracking, renewals, contracts, and vendor management across multiple tools and geographies.
- Deliver CAD and PLM system training globally (1:1, group, onsite workshops); produce tutorials and maintain the engineering knowledge base.
- Own new teammate onboarding end-to-end: license provisioning, environment setup, training, and ramp-up plans.
- Drive strategic NPI time-to-market initiatives; evaluate emerging CAD platforms and technologies (cloud CAD, VR/AR, generative design, AI-assisted workflows).
Key Skills, Toolsets & Experience Required
- 12+ years administering PTC Creo Parametric (or equivalent) at enterprise scale: configuration, customization, scripting, and deployment.
- Strong working knowledge of an enterprise PLM system (Oracle Agile, PTC Windchill, or equivalent) Engineering Change workflows, CAD-PLM integration, lifecycle management.
- Proven ability to troubleshoot complex CAD failures (regeneration errors, broken references, workspace sync issues) under time pressure.
- Multi-vendor software licensing management (Creo, Autodesk suite, KeyShot, SolidWorks, Onshape, Rhino, Minitab, or similar).
- Agile/sprint-based project delivery using Jira, Confluence, or equivalent.
- Scripting and automation (Pro/TOOLKIT, J-Link, Python, PowerShell) for deployment and configuration management.
- Global training delivery and technical communication skills.
- Familiarity with complementary design tools: Alias, Rhino, SolidWorks, Onshape, KeyShot, 3ds Max.
- Exposure to VR/AR design review, generative design, or AI-assisted CAD workflows is a plus.
- BS in Mechanical Engineering, Industrial Design, Computer Science, or related field preferred.
Education
- Bachelor’s of Engineering or related fields.
ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.
