- Owns the day-to-day physical health of office, lab, and network-room (IDF/MDF/NER) infrastructure at the assigned site.
- This is the hands-on, onsite execution layer of the service: incident response, Layer 1 diagnosis and repair, structured cabling moves/adds/changes, hardware installation, preventive maintenance, and asset accuracy.
- The role is deliberately distinct from desktop/end-user support — the scope is facility and network infrastructure, not user devices.
- Function : Infrastructure Operations
- Seniority band: Mid-level technician / L2
- Experience: 4–7 years in IT infrastructure, structured cabling, or data-centre/network room operations
- Coverage model: Business hours (8x5) with on-call rotation; extended coverage for planned power shutdown events
- Onsite requirement
- 100% onsite; physically present in network rooms and labs dailyCertification:
BICSI Technician or Installer 2 preferred; RCDD not required
Travel
Minimal — occasional travel to nearby campus buildings
Pay: $38.00 - $42.00 per hour
Expected hours: 40.0 per week
License/Certification:
- BICSI Technician or Installer 2 preferred; RCDD not required (Required)
Work Location: In person
