KEY RESPONSIBILITIES
Day-to-Day Operations
· Oversee day-to-day operations within offices, NERs (Network Equipment Rooms), and labs, ensuring all hardware and systems are functioning properly.
· Perform troubleshooting and diagnostics for hardware and network-related issues, including physical Layer 1 connectivity.
· Manage the installation, configuration, and maintenance of servers, storage devices, and network equipment.
· Conduct preventive maintenance and regular inspections of equipment to minimize downtime.
· Regularly audit IT environments to identify changes, clean up rooms and cabling, and ensure asset accuracy.
· Assist with planning, implementation, and management of system monitoring tools; respond to alerts, escalations, and incidents in a timely manner.
· Coordinate regional Power Shutdown Events with Infra functions and users.
· Facilitate regional meetings independently and lead the team to resolve problems and incidents.
Construction & Low-Voltage Deployment
· Partner with facilities and stakeholders to understand project design and requirements.
· Oversee low-voltage contractors to deploy infrastructure based on design specifications.
· Contribute to ROM/BOM and procure materials for new builds.
· Produce construction documents and specifications for low-voltage cabling contractors.
· Define locations for equipment within network rooms (security/BAS panels, rack positions for network gear, service wall fields).
· Regularly walk construction projects and provide site reports with Client feedback on work in progress.
· Record close-out documentation at project completion and hand over to users.
Network Room Engineering
· Track capacity of available ports, fiber plant, and PDU outlets within network rooms.
· Assist with racking and cabling equipment; configure and connect smart PDU/UPS; monitor power usage at rack and building level.
· Document network rooms and components within asset management systems (Netbox/Nautobot) via mass import or UI.
· Develop and maintain documentation related to hardware configurations, troubleshooting procedures, tribal knowledge, and data center processes.
· Manage vendors and provide working instructions and Statements of Work (SOW).
· Collaborate with cross-functional teams to support various business initiatives and projects.
Pay: $40.00 - $45.00 per hour
Work Location: In person
