At Casper, our mission is to awaken the potential of a well-rested world. We believe that better sleep makes for better living. We design products and experiences to help you dream your way to a better life!
Casper's Retail story began in 2017 with The Casper Wake-Up. Alongside its success, Casper opened 15 pop-up shops across the U.S. After an exciting beginning with Retail, Casper opened its first permanent store in NYC in 2018, we've reached over 70 retail locations and are growing!
We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.
- Provide exceptional service to every person that walks through our doors
- Follow up with customers through clienteling and e-mail correspondence
- Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products
- Maintain the highest level of product knowledge and expertise
- Maintain the visual integrity of the space
- Create and process in-store sales
- Process and receive inventory replenishments
- Assist with setting up and executing community programs and events
- Record and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product in order to constantly improve the customer experience
- Excellent communicator with a passion for people
- Strong written and oral communication skills
- Effective and expedient problem-solver with a meticulous attention to detail
- Passion for Casper's core mission and values
- Positive attitude and feels there is no task too small
- Self-starter; entrepreneurial disposition
- Eager to be at the frontline of a fast-paced and growing brand
- Must understand and appreciate experiential retail
- Mac and Google suite proficiency is a plus
- Available to work at minimum 2 days a week with weekend availability
- Ability to move boxes weighing up to 150 lbs and be on your feet all day
- Employee Discount to use on whatever you like! (with a few exceptions)
- Salary as well as monthly bonus potential
- Gifted Bedding and Paid Time Off after tenure milestones
- Paid Sick Time
- Incentivized Referral Program
Hourly Base Compensation Range: $16.85 - $18.85
If you dream about this stuff this job is probably right for you. We look forward to learning more about you!
