We are a company focused on direct sales and customer service, trusted by renowned clients to boost their market engagement through customer acquisition strategies. Our team is passionate, driven, and dedicated to excellence. We are looking for ambitious individuals to join us as Entry-Level Customer Representatives.

In this role, you’ll connect with customers face-to-face every day, representing some of the most respected brands in the industry. We firmly believe that genuine, in-person interactions are the cornerstone of building trust, understanding customer needs, and delivering tailored solutions. We are looking for individuals who may not be experts yet but are eager to learn, grow, and make a difference. A positive attitude, strong communication skills, and the willingness to embrace new challenges are what set our team members apart. If you’re motivated to sharpen your skills, contribute to client success, and thrive in a competitive yet supportive environment, we’d love to have you on our team!

Customer Representative Responsibilities:

Engage with customers in person to present and sell products or services while delivering exceptional customer service
Utilize effective communication and active listening skills to understand customer needs and overcome objections confidently
Input and update customer information accurately using company-provided devices during each interaction
Attend daily in-person Customer Representative training sessions and team meetings to stay informed about industry trends, product updates, and company goals
Participate in public speaking opportunities, including team presentations and customer outreach events, to build confidence and professional skills
Collaborate with Customer Representative team members to develop strategies for achieving sales targets and enhancing customer satisfaction

Customer Representative Requirements:

High school diploma or equivalent; bachelor’s degree in Business Administration or related field preferred
Strong interest in sales and customer service to ensure engaging conversations with customers
Excellent communication and interpersonal skills to build rapport and present products effectively
Ability to thrive in a fast-paced, face-to-face sales environment demonstrating readiness to adapt quickly and handle challenges
Demonstrated problem-solving abilities and a customer-focused mindset
Self-motivated with a strong work ethic to drive individual successes and contributions
Availability to work flexible hours, including weekends, as needed
Prior experience in sales, customer service, or related fields is a plus but not require

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Shift:

Day shift

Ability to Relocate:

White Plains, NY 10603: Relocate before starting work (Required)

Work Location: In person

Iron Shield Strategies

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Customer Representative