Join our vibrant and dedicated MY DR NOW team! We're passionate about providing top-notch healthcare and are on the lookout for a dynamic Outbound Scheduling Specialist to ensure our patients have a seamless and positive scheduling experience.
Role Overview: As an Outbound Scheduling Specialist, you'll be the friendly voice connecting with patients to schedule their appointments. Your role is crucial in helping our community access the care they need.
Key Responsibilities:
- Proactively reach out to patients to schedule appointments and follow-ups.
- Manage and update the scheduling system with precision.
- Provide exceptional customer service, addressing patient inquiries with warmth and professionalism.
- Maintain patient confidentiality and adhere to HIPAA regulations.
Preferred Qualifications:
- Experience in patient scheduling, preferably in a healthcare setting.
- EPIC Experience.
- Bilingual.
- Experienced in managing high call volume.
Required Qualifications:
- Strong organizational skills with attention to detail.
- Ability to multitask and thrive in a fast-paced environment.
- A positive attitude and a passion for helping others.
- Comfortable spending extended periods (8 hours) placing outbound calls (exceeding 100 + calls), engaging with patients.
- Adaptability.
Perks:
- Be part of a fun, supportive team dedicated to making a difference.
- Opportunities for growth and professional development.
- Competitive compensation and incentives.
Bring your scheduling skills and friendly demeanor to our team and help us continue to make healthcare accessible and enjoyable for everyone!
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- High Volume (100+) Call: 1 year (Preferred)
Ability to Commute:
Ability to Relocate:
- Chandler, AZ: Relocate before starting work (Required)
Work Location: In person
