Join Xurrent, a dynamic and innovative company that is reshaping the landscape of IT Service Management (ITSM). At Xurrent, we believe in the power of transformation, not just in the solutions we provide to our clients, but also in the careers of our team members. As a leader in the industry, we are on a mission to attract the best talent, those who are driven by curiosity, innovation, and a passion for making a real impact. Our platform is revolutionizing the way organizations manage their service relationships, and we are looking for dedicated individuals who are ready to join us in this journey of transformation.
If you're eager to be part of a forward-thinking company that thrives on community, engaging work, and grit, Xurrent is the place for you. We don't just offer jobs; we offer transformative career experiences. Our culture is built on empowerment, and we provide the resources and support needed for our team members to excel, innovate, and drive change. Join us at Xurrent and be part of a team that is shaping the future of ITSM while propelling your own career to new heights.
Mission:
The Team Operations Coordinator (TeamOps) plays a vital role in ensuring smooth and efficient daily operations within the Austin office, often focusing on tasks like logistics, project management, and communication, while supporting teams in achieving their goals. TeamOps is a highly organized, proactive role that works closely with Austin team members and leadership to ensure all needs are met within the office. Reporting to the COO, this role involves managing calendars, coordinating travel, organizing meetings and events, maintaining records, and ensuring smooth office operations with a focus on efficiency and proactive problem-solving. Additionally, this role will help organize office functions, including offsites and opportunities for the team to engage within the Austin community.
Location: Hybrid, Austin, TX
Responsibilities:
- Proactive and attention to detail, organization, and strong calendaring skills (Gmail/Google Calendar)
- Oversee daily office operations to ensure the workplace is efficient and productive
- Manage office supplies, inventory, and equipment to ensure everything is stocked and functional
- Serve as the primary point of contact for office-related inquiries and troubleshooting
- Maintain office facilities, ensuring the environment is clean, safe, and conducive to a positive working atmosphere
- Coordinate office repairs and maintenance with external vendors and contractors
- Coordinate new hire onboarding process with HR, Recruiting and IT, providing assistance when required
- Ensure compliance with health and safety regulations and company policies
- Manage relationships with vendors, suppliers, and service providers, including negotiating contracts and ensuring timely delivery of services
- Partner with a global team in UK and India when required
- Manage swag supplies for global team and customers in partnership with HR and CS
- Take on special projects as requested to support the COO operations
Requirements/Skills:
- Education: Bachelor’s Degree preferred
- Organizational Skills: Highly organized with an aptitude for problem-solving and prioritizing tasks.
- Communication Skills: Strong verbal and written communication skills.
- Interpersonal Skills: Ability to work effectively with employees and management.
- Technical Skills: Proficiency in relevant software and tools, such as Apple products, Google Suite and Microsoft Office programs.
- Experience: Prior work experience in relevant industries or roles is often an asset
- Time management: Punctual and ability to deliver against deadlines; self-starter who thrives in a dynamic, start-up environment with a "can-do" attitude.
Statement of Equal Opportunity
Xurrent is an equal opportunity employer. We’re committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or on the basis of any protected group status under any applicable law.
