Job Overview
We are seeking experienced Debt Collector to join our team. The ideal candidate will be responsible for managing accounts and ensuring timely collection of outstanding debts. This role requires strong communication skills, a solid understanding of financial processes, and the ability to maintain professionalism while interacting with consumers.
Duties
- Contact consumers via phone and email to collect outstanding debts while maintaining a professional demeanor.
- Meet monthly cuotas.
- Review account information and perform account analysis to determine the best approach for collection.
- Maintain detailed records of communications with clients and update account statuses accordingly.
- Collaborate with team members to develop strategies for revenue cycle management and improve collection rates.
- Provide excellent phone etiquette during all interactions, while pursuing collections.
- Stay informed about industry trends and best practices in debt collections.
Qualifications
- Bilingual needed (Spanish) not required
- 0-1 year experience in debt collection is preferred.
- Ability to analyze accounts effectively and identify potential issues or discrepancies.
- Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
- Ability to work independently as well as collaboratively within a team environment.
- High level of professionalism, integrity, and attention to detail.
Join our team as a Debt Collector where your skills will contribute significantly to our success!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
People with a criminal record are encouraged to apply
Work Location: In person
