Position Overview
We are seeking a highly organized and detail-oriented Inside Sales & Operations Coordinator to support daily sales activity, supplier purchasing, customer communication, and operational tracking. This role is ideal for someone who thrives in a fast-paced industrial environment and enjoys balancing customer service with behind-the-scenes coordination.
Key Responsibilities
- Process and place purchase orders with suppliers via email and online vendor portals
- Track inbound quote requests and ensure timely responses
- Follow up on outstanding customer quotes
- Enter and log customer orders accurately into internal systems
- Monitor order status and provide customers with tracking information
- Coordinate and schedule inbound and outbound shipments
- Maintain inventory levels and place stock replenishment orders
- Process customer credit card payments
- Source new items and request pricing from vendors
- Prepare and send customer invoices and delivery documentation
- Maintain organized digital records of orders, quotes, and vendor communications
Preferred Experience & Qualifications
- Strong organizational skills with ability to manage multiple open orders and priorities
- Experience working in a B2B, industrial, manufacturing, or mechanical environment preferred
- Ability to work independently and follow through on tasks
- Strong attention to detail and accuracy
- Comfortable communicating with vendors and customers via phone and email
- Experience in inside sales, customer service, purchasing, or operations support preferred
Ideal Candidate Traits
- Proactive and self-motivated
- Detail-oriented and process-driven
- Strong written and verbal communication skills
- Comfortable working in a fast-paced service environment
- Problem solver with strong follow-up habits
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
