DIRECTOR, TICKET SALES AND OPERATIONS
St. Charles, MO
On-Site
THE RUNDOWN
Playfly Sports is looking for a Director, Ticket Sales and Operations to join our team at Lindenwood University.
This individual will be responsible for growing the organization’s ticket sales revenue. This role will focus on hiring, training, and developing the ticket sales staff while maximizing revenue streams and actively working to create new and unique revenue opportunities.
WHAT YOU’LL ACCOMPLISH
- Prepare and manage an annual ticket sales business plan
- Oversee new sales for the property, including season, partial plans and group ticket sales
- Prepare timely and accurate sales reports that monitor the progress of the ticket sales team both individually and collectively and ensure sales pacing goals are met
- Lead regular staff meetings and facilitate discussion and sharing of ideas related to growing ticket sales revenue
- Attend sales meetings with account executives
- Develop and maintain a personal client base of ticket sales prospects and customers
- Continuously identify, recruit, hire and train current and new members of our sales team to build a dynamic sales environment that will accomplish the sales goals of the organization
- Work closely with marketing to drive sales and revenue
- Regularly measure the effectiveness of the organization’s various sales campaigns and offerings and provide recommendations for further improvement when necessary
- Actively remain aware of best practices within our league and industry and provide ideas and insights to improve our ticket sales portfolio
- Other job-related duties as assigned
WHAT YOU’LL BRING
- Bachelor’s Degree in Sports Administration, Business, or related fields
- 4+ years of sales experience, preferably in sports/entertainment industry and/or ticket sales
- 2+ years of management experience; sports ticket sales environment preferred
- Proven track record in sales training and ability to train and develop staff
- Experience with software programs including Tickets.com, GiveX, Fevo, and other ticket-related software and hardware
- Excellent organizational abilities to handle multiple tasks, establish priorities, and consistently meet strict deadlines with effective results
- Effective communication skills, with the ability to deal with patrons regularly
- Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, and PowerPoint
- Attention to detail including excellent time management and organizational skills
- Must be able to address and solve problems quickly and effectively
- Strong customer service and communication skills
TRAVEL, LIFTING, PHYSICAL REQUIREMENTS
- Ability to work flexible hours including nights, holidays, and weekends
WHAT WE DO
Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. The company introduces high school and college students to career development opportunities in esports through Playfly Esports, operators of North America’s largest college esports league. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com
WHAT WE STAND FOR
At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.
EEOC & DIVERSITY STATEMENT
Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
ACCOMMODATIONS
Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com.
