**This is an on-site 1099 Contract role payable at $28 per hour**
IT Deskside Engineer - (IT Cafe/Tech Bar)
We are looking for an experienced IT Deskside Support Engineer who can provide onsite Tech Cafe/Tech Bar support in a highly demanding environment. The successful candidate will have a minimum of 3 years of experience in delivering these services in a large corporate environment and a track record of providing EXCEPTIONAL customer service.
General Requirements:
Must have delivered deskside support within a corporate environment
Possess a wide range of technical skills including client, server, software deployment, email application knowledge.
Troubleshooting and resolving hardware, O/S, and software issues.
HP Desktop Laptop experience
Imaging / Reimaging computers/hard drives.
Provide Installations, Moves, Additions, Changes, and Decommissioning of end-user equipment.
Providing face-to-face customer support as well as telephone support for remote users.
Ongoing maintenance tasks on the companys desktop environment.
Highly professional with excellent communication skills, professional attitude, and the flexibility to work out of hours if needed.
Ability to understand and adhere to all company policies and work without supervision.
Dealing with 3rd parties and OEMs if required.
Preferred Experience/Qualifications:
Prior financial industry/trader support experience is highly desirable
Must be detail-oriented and self-motivating.
Consistently able to provide excellent customer support to the entire staff, representing a variety of personalities and management levels.
Strong Break Fix skills for Desktops, Workstations, Notebooks, Printers, and mobility devices.
Broad experience in IT with a basic understanding of Networks, Servers, and Telecoms.
Experience including remote control of PCs and video conferencing knowledge.
Pay: $28 per hour
Hours: Mon-Fri 8 am - 5 pm
