****must have clean driving record***
***must be able to pass drug/alcohol***
Position Summary
A Collections Technician for Downstream Services, Inc. learns and performs manual labor for the maintenance and operation of collection utilities. Tasks involve assisting with hydro-jetting operations, CCTV operations, vacuum cleaning operations, use of safety equipment, hand tools and light motorized equipment. The Collections Technician is under the direct supervision of the Collections Superintendent and will sometimes report to Crew Lead, Operator, Foreman, and Project Manager (PM). They may also request specific needs from the Equipment and Inventory Coordinator (EIC) for equipment or tools. They are responsible for following onsite safety protocols in accordance with the Injury and Illness Prevention Plan and any jobsite specific safety documents as identified by the PM. As the Technician gains skills and performs more difficult work through experience, training, and certification, and as a desired level of proficiency is reached, advancement to the next Collections Technician level can reasonably be expected when positions are available to be fulfilled.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Basic level class in this series
- Learning Collections Technician duties and are expected to work with a Crew Lead or Operator to receive the proper training to assist with cleaning and CCTV operations
- Learning small cleaning equipment operation, including mini vac trucks and jetter trailers, and the proper cleaning tools (nozzles, suction hoses for mini vac, flow regulating and weight capacity per manufacturers recommendations)
- Learning to set up and tear down work sites with minimal oversight
- Learning to assist with site investigations
- Learning to assist with assembling CCTV camera equipment
- Learning ArcGIS software
- Learning and understanding all industry safety requirements
- Learning and adhering to the NASSCO Jetter Code of Practice
- Learning how to inspect vehicles for mechanical items and safety issues and reporting any problems with equipment
- Inspects, loads, and unloads trucks to ensure that proper tools are present
- Must complete all required certifications and training for the Collections Technician level and receive sign off from Collections Superintendent
- Comply with DOT truck driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
- Attend and complete all company safety and equipment training as scheduled and required
- Follow safety expectations for operation of equipment and tools, select appropriate equipment for performing work, adhere to safety protocols to perform work, and wear appropriate PPE (Personal Protection Equipment)
- All company employees are expected to handle themselves in a professional, respectful, calm, and constructive manner
- Maintain positive working relationships with customers, contractors, suppliers and other employees
- Ability to travel and accommodate night and weekend work as needed
- Embrace company culture, mission, and values
- Other activities, duties, and responsibilities assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
- High School Diploma or GED, required
- Some relevant experience in the construction, installation, maintenance, and repair of underground utilities related to primarily, but not limited to sanitary sewer, storm drain and water line conveyance systems
- Basic/Intermediate/Advanced knowledge of machines and tools for uses, repair, maintenance
- Basic/Intermediate/Advanced use of related tools to complete work assignments
- Knowledge of and able to apply arithmetic and basic geometry to work tasks
- Ability to measure, read, and convey lengths with ruler or tape with high degree of accuracy
- Proficient utilization of a smart phone/tablet/laptop and supported software (Microsoft Excel, Outlook, Teams, Word)
- Able to think critically and use good judgment to solve problems
- Ability to take direction, work independently with minimal supervision, and in team Environment
- Ability to apply active listening skills, ask clarifying questions, and complete assignments as directed
- Must be able to comprehend safety instructions and signage, communicate effectively in emergency situations and understand written safety instructions from tool and equipment manufacturers.
- Clear and professional verbal and written communication skills and engage with all levels of teams, clients, business partners, and management
- Reliable transportation, a valid driver’s license required, and favorable driving record
- Ability to travel using various modes (e.g., automobile, train, air) and accommodate night and weekend work as needed
- Other certifications and training may be required to further knowledge in the industry
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this job, the employee regularly works on-site at the construction work site where the employee is exposed to moving mechanical parts; elevated and underground precarious places; fumes or airborne particles; outside weather conditions and risk of electrical shock. The noise in these work environments is usually moderate to very loud. The employee occasionally views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Performing this job requires use of hands to finger, handle, or feel objects, tools or controls, sit, talk and hear (bells, whistles, etc.), stand, climb, balance, stoop, kneel, crouch, or crawl. Employee must regularly lift and/or move up to 75 lbs, and occasionally lift and/or move up to 155 pounds with assistance. Employee may be required to work extended hours, alternative shifts (night or weekend), and travel for project needs. The employee is required to work in compliance with company safety policies, procedures, and applicable laws. Must be medically approved for all respirators to be able to work in permit required confined space.
Environment: Employee regularly works outdoors, exposed to sun, temperatures above 80 degrees, and other weather conditions; travels frequently in Company vehicles, often Class A & B vehicles; exposed to unusually loud sounds; works with equipment causing pronounced vibration or strain; exposed to hazardous materials, including sewage
Job Type: Full-time
Pay: $19.81 - $25.77 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
