Lock Desk Specialist Position Description
Position Summary:
Ensure prompt and efficient service to Orion Lending’s internal staff as well as our approved broker clientele.
Specific Duties and Responsibilities:
· Accept rate locks from internal and external clients and confirm rate locks back to the client.
· Review and verify locks requests.
· Entering loan information required for locking, relocking, modifying, and extending mortgage commitments into Encompass.
· Reconciling daily locks.
· Resolving price discrepancies at the time of lock
· Other duties may be assigned.
Specific Knowledge and Requirements:
· Strong mathematical/analytical skills.
· Excellent written and verbal communication skills.
· Excellent time management skills and the ability to work in a fast paced environment.
· Demonstrated ability to work well under pressure.
· Superior customer service skills.
· Knowledge of Encompass preferred
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
