Job Title: Front Desk Receptionist / Administrative Assistant
Company: Kobi Karp Architecture and Interior Design
Location: Wynwood, Miami
Position Type: Full-time (In-Person)
Authorized to Work in the US: Required
Kobi Karp Architecture and Interior Design is seeking a highly motivated and skilled Front Desk Receptionist to join our dynamic team at our Wynwood, Miami location. As the first point of contact for our esteemed clients, this role demands a well-spoken candidate who excels in managing a variety of responsibilities with finesse and professionalism.
Responsibilities (include but not limited to)
*Front Desk Duties: Greet and welcome visitors, answer and direct incoming phone calls in a courteous and professional manner, manage schedule of appointments, meetings, and conference rooms. Receive and distribute mail, packages, and deliveries.
* Client Interaction: Engage with high-profile clients in a courteous and professional manner, ensuring a positive and welcoming experience.
* Pressure Handling: Thrive in a fast-paced environment, demonstrating the ability to remain composed and efficient under pressure.
* Multitasking: Juggle various tasks seamlessly, including managing incoming calls, coordinating appointments, and handling administrative duties.
* Communication Skills: Exhibit eloquence and proficiency in English, both written and verbal, to effectively communicate with clients, team members, and external stakeholders.
* Attention to Detail: Display meticulous attention to detail in managing schedules, appointments, and correspondence, maintaining a high standard of accuracy.
* Resilience: Develop a thick skin to handle challenging situations and maintain a professional demeanor in all interactions.
* Punctuality: Uphold a commitment to punctuality, ensuring timely attendance. Must have reliable transportation to and from work.
* Authorized to Work in the US: Provide proof of authorization to work in the United States.
* Appearance: Maintain a presentable appearance as the front-line representative of the company, reflecting KKAID's commitment to professionalism and excellence.
* Organizational Skills: Demonstrate impeccable organizational skills to efficiently manage administrative tasks and maintain a well-organized front desk.
* Cleanliness: Must maintain the reception area and conference rooms clean and tidy at all times.
Qualifications:
- Previous experience in a front desk or customer service role is preferred.
- Proficient in using office equipment and computer software, including Microsoft Office Suite.
- Strong organizational and multitasking abilities.
- Ability to adapt to a dynamic, fast paced and high volume work environment.
- Excellent verbal and written communication skills in English.
If you are a detail-oriented, adaptable, and eloquent professional who thrives in a high-pressure environment, we invite you to apply for this exciting opportunity at Kobi Karp Architecture and Interior Design. Join us in shaping the future of architectural excellence in the vibrant community of Wynwood, Miami.
Job Types: Full-time, Part-time
Pay: $16.00 - $19.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
Application Question(s):
- As a front desk receptionist, you are responsible for managing the day-to-day duties such as answering phones, greeting visitors, and handling mail. At 9:00 AM, your boss gives you an important task with a 10:30 AM deadline. Shortly after, another task is assigned to you by a peer, but this one has a deadline by the end of the day.
How would you balance your front desk responsibilities with these additional tasks? Given that your boss’s task has a 10:30 AM deadline, how would you prioritize your work, and what strategies would you use to ensure both tasks are completed on time while still managing front desk duties?
- You are the front desk receptionist at a busy corporate office. The CEO has a packed schedule today with several important meetings, both on and off the calendar. Throughout the day, unexpected clients and business partners arrive, claiming to have meetings with the CEO, but they aren’t listed on the official schedule. At the same time, the CEO is running late from an off-site meeting, which is delaying the next scheduled appointments.
How would you handle this situation while ensuring the CEO’s day remains organized, the clients feel accommodated, and the office runs smoothly?
- A client arrives at the front desk, visibly upset and demanding to see the CEO immediately. The client does not have a scheduled appointment and insists that the matter is urgent. Despite your attempts to explain that the CEO is in a meeting and cannot be disturbed, the client becomes increasingly rude and insists on being seen right away.
How would you handle this situation professionally while maintaining office protocol and ensuring the client feels heard and respected, without disrupting the CEO's schedule?
Education:
Experience:
- Front Desk / Receptionist: 1 year (Required)
- Microsoft 360: 1 year (Required)
Language:
- English (Required)
- Spanish (Preferred)
Ability to Commute:
- Miami, FL 33127 (Required)
Work Location: In person
