SITECH NorCal has a need for a Sales Support Engineer who is based at our San Leandro, CA location. The Sales Support Engineer role combines technical knowledge with sales skills. Key to this role is the comprehensive knowledge and understanding of SITECH NorCal/Oregon Trimble products or services offered to sell competently through demonstration and verbal explanation; as well as answer any client queries and needs. This position requires the Sales Support Engineer to be away from the employer’s place of business more than 50% of the time interacting with customers at their locations and/or job sites.
ESSENTIAL JOB FUNCTIONS
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
- Assisting with sales, selling, supporting and training of company products and services.
- Assisting with sales, selling and training of company products and services.
- Providing training to clients on Trimble product functionality and usability.
- Being a main contact for our customers on support of the Trimble CEC and Ag products
- Providing technical assistance and product information to sales and service teams.
- Building strong customer relationships based on service, expertise, and overall value with customers.
- Offering post-sales support services, including onsite training or consulting.
- Updating and maintaining client contact data in company Customer Relation Module software and CAVU.
- Assisting in the technical development of the sales and service teams on new Trimble products and software
- Preparing reports for sales, product management, testing and other senior management.
- Completing billing and paperwork in a thorough and timely manner.
- Must be able to travel within assigned territory. Overnight traveling may be required.
- Operate company or personal vehicle as needed.
QUALIFICATIONS
Bachelor's Degree from a fully accredited college in Construction Management, Architecture, Civil Engineering, Mechanical Engineering sales administration or other closely related field; and a minimum of five years of directly related experience in construction; or an equivalent combination of education and work experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver’s License with an acceptable driving record.
